| Sampling Factors: |
Location (Not Relevant: Development and services work is performed in Leesburg, VA.)
Customer (Not Relevant: Development work is performed for an internal customer; services work is performed for commercial and government contractor clients.)
Size (Not Relevant: Development projects and services work are small, less than 10 FTE.)
Organizational Structure (Not Relevant: All projects operate within the Kreative organizational unit and report to the same senior management.)
Type of Work: Types of work in the organizational unit include development and services. One subgroup of DEV projects and one subgroup of SVC work were identified based on an evaluation of the sampling factors. |
| Sampling Factor Values: |
Development (Type of Work): Software development and maintenance
Services (Type of Work): Program management and process improvement consulting services |
| Subgroups: |
Development: Software Development Projects
4 People, 1 Basic Units
– Development
Services: Consulting Services
3 People, 1 Basic Units
– Services |