| Sampling Factors: |
Location (Not Relevant: The service delivery project is based in Greenbelt, MD and Jacksonville, FL. The development project is based in Washington, DC. No differences in implementation were noted based on project location.)
Customer (Not Relevant: Projects provide services and software engineering for government agencies.)
Size (Not Relevant: The services project is large, over 50 staff; the development project is small, less than 5 staff.)
Organizational Structure (Not Relevant: All projects operate within T-Rex report to the same senior management.)
Type of Work: Types of work in the organizational unit include development and services. One subgroup of development projects and one subgroup of SVC projects were identified based on an evaluation of the sampling factors. |