| Sampling Factors: |
Location (Not Relevant: Not relevant. Most projects and activities are occurring either at a headquarters location, or are managed by headquarters-based personnel thereby ensuring that location has little or no significant impact on process implementation and performance.)
Customer (Not Relevant: Not relevant. Although each customer tends to have its own preferences relating to details such as progress report formats, information, and frequency, the customer does not have a significant influence on how processes are implemented or performed within the organizational unit.)
Size (Not Relevant: Not relevant. Although tailoring is done as a function of project size, size is not a significant factor in project management or process implementation.)
Organizational Structure (Not Relevant: Not relevant. The organizational unit has a relatively flat management structure. Therefore organizational structure does not cause significant variations in the performance of processes.)
Type of Work: The organizational unit typically performs two rather different types of work. One type is primarily product development and maintenance, and the other type of primarily service delivery. Associated process performance differs appropriately. |
| Sampling Factor Values: |
Product Intensive (Type of Work): Projects are categorized, implemented and managed as “Product Intensive” if they involve delivery of application code, web development, or COTS product integration.
Service Intensive (Type of Work): Projects are categorized, implemented and managed as “Service Intensive” if they primarily provide program management office support, IV&V, Enterprise Architecture, or IT Governance. |
| Subgroups: |
Product Intensive: Projects are categorized, implemented and managed as “Product Intensive” if they provide delivery of products such as application code, web development, or COTS product integration.
36 People, 4 Basic Units
– Product Intensive
Service Intensive: Projects are categorized, implemented and managed as “Service Intensive” if they provide services such as program management office support, IV&V, Enterprise Architecture, or IT Governance.
171 People, 27 Basic Units
– Service Intensive |