| Sampling Factors: |
Location (Not Relevant: Only one location exists. Not relevant.)
Customer (Not Relevant: All customers are banks, and process implementation is not influenced by different customer. This factor is determined as Not Relevant.)
Size: The OU’s projects are categorized into 3 categories by project size: Large, Medium, and Small. Process implementation may vary because of the project’s size. Also, the sponsor thinks the large-size project is really rare, and could be excluded from the scope. This factor is determined as relevant.
Organizational Structure (Not Relevant: The OU consists of 5 departments that are separated by function. All projects are performed and managed across these departments, and each department implements some processes of the OSSP. Also, Production Technique Department is responsible for hardware production procedures and techniques, and is not included in most of the projects. Research Institute is responsible for pre-product technology research. Therefore, these two departments are excluded. This factor is determined as Not Relevant.)
Type of Work: The OU’s development projects are separated into 2 categories by marketing status: Pre-market Product and Customer Product. Pre-market Product projects are initiated internally without specific customer. Customer Product projects are initiated by customer contracts. The process implementation may vary because of this factor. This factor is determined as relevant. |
| Sampling Factor Values: |
Large (Size): Large scale projects based on the defined criteria.
Medium (Size): Medium scale projects based on the defined criteria.
Small (Size): Small scale projects based on the defined criteria.
Pre-market Product Project (Type of Work): Pre-market Product projects are initiated internally without specific customer.
Customer Product Project (Type of Work): Customer Product projects are initiated by customer contracts. |
| Subgroups: |
SG1: Medium, Pre-market Product
65 People, 5 Basic Units
– Medium
– Pre-market Product Project
SG2: Medium, Customer Product
58 People, 5 Basic Units
– Customer Product Project
– Medium
SG3: Small, Customer Product
40 People, 4 Basic Units
– Small
– Customer Product Project |