| Sampling Factors: |
Location (Not Relevant: The OU is predominantly operating from only on location)
Customer (Not Relevant: Process followed by projects is not influenced by customer)
Size (Not Relevant: All projects are of medium to small size and is not impacting the process)
Organizational Structure (Not Relevant: OU is a single flat structure and process is not impacted)
Type of Work: Two types being executed, i.e., development and support |
| Sampling Factor Values: |
DEV (Type of Work): Projects of development in nature
SUP (Type of Work): Projects of maintenance and support in nature |
| Subgroups: |
NCRDEV: Subgroup consisting of development projects in nature
78 People, 6 Basic Units
– DEV
NCRSUP: Subgroup consisting of support and maintenance type of projects
72 People, 6 Basic Units
– SUP |