| Sampling Factors: |
Location (Not Relevant: Single location, Yinchuan)
Customer (Not Relevant: Focus customers – The local taxation offices)
Size (Not Relevant: Size of all projects are small/medium using the same standard processes.)
Organizational Structure (Not Relevant: All work are done in the R&D center)
Type of Work: Development process varies by type of works: New Development Project: Newly developed project Enhancement Project: Enhancement to exist systems |
| Sampling Factor Values: |
New (Type of Work): New development projects
Enhancement (Type of Work): Enhancement projects |
| Subgroups: |
A: New development projects
7 People, 1 Basic Units
– New
B: Enhancement projects
11 People, 2 Basic Units
– Enhancement |