| Sampling Factors: |
Location (Not Relevant: All BUs operate from one location hence location may not influence the implementation)
Customer (Not Relevant: All BUs service the same customer hence customer may not influence the implementation)
Size (Not Relevant: All BUs are of similar size hence size may not influence the implementation)
Organizational Structure (Not Relevant: Organizational structure may not influence the implementation since both BUs report to the same Manager)
Type of Work: One BU follows Service Life Cycle and the other BU Development Life Cycle and hence are likely to influence the implementation |
| Sampling Factor Values: |
Development (Type of Work): BU following Development Life cycle for customer
Service (Type of Work): BU following service life cycle for customer delivery |
| Subgroups: |
DEV: BU providing development service to the customer
3 People, 1 Basic Units
– Development
SVC: BU providing services to the customer
4 People, 1 Basic Units
– Service |