| Sampling Factors: |
Location (Not Relevant: The same location, Seoul)
Customer: Customers are public and internal.
Size (Not Relevant: All projects size is similar.)
Organizational Structure (Not Relevant: All department staffs are in compliance with the same processes and resources are being utilized across the departments as a resource pool.)
Type of Work (Not Relevant: All projects are the same type of development works.) |
| Sampling Factor Values: |
Public (Customer): Public sector customer
Internal (Customer): Internal customer |
| Subgroups: |
Public: to execute SI project for public customer
23 People, 1 Basic Units
– Public
Internal: to execute SI project for internal use
14 People, 1 Basic Units
– Internal |