| Sampling Factors: |
Location (Not Relevant: Some projects and services are occurring locally, such as at a headquarters location, or are managed by headquarters-based personnel. Others are occurring in the field and are being managed primarily by field personnel. However, this does not have a notable distinguishing effect on process implementation and performance.)
Customer (Not Relevant: Although each customer tends to have its own preferences relating to details such as progress report formats, information, and frequency, the customer does not have a significant influence on how processes are implemented or performed within the organizational unit.)
Size (Not Relevant: The processes in this organization unit remain consistent and are implemented regardless of size. Hence, ‘Size’ does not influence process implementation.)
Organizational Structure (Not Relevant: The organizational unit has a relatively flat management structure. Therefore, organizational structure does not cause significant variations in the performance of processes.)
Type of Work: The organization does have different types of projects and/or basic units. The type of work does not significantly affect how processes are performed, however the end users of services are different. While Stabilization and Transition aspect provides services to external customer, Information Technology provides services to internal customer to facilitate overall provision of services. |
| Sampling Factor Values: |
Stabilization and Transition (Type of Work): Projects are categorized, implemented, and managed as “stabilization and transition” if the technical scope of the project centers on stabilization and/or transition in a fragile state.
Information Technology (Type of Work): Projects are categorized, implemented, and managed as “information technology” projects if the projects have been managed through the IT Governance Process. |
| Subgroups: |
Stabilization and Transition: Projects are categorized, implemented, and managed as “stabilization and transition” if the technical scope of the project centers on stabilization and/or transition in a fragile state.
28 People, 6 Basic Units
– Stabilization and Transition
Information Technology: Information Technology projects are managed through the IT Governance process.
13 People, 2 Basic Units
– Information Technology |