| Sampling Factors: |
Location (Not Relevant: All development and customization works follow the standard processes with tailoring base on type of work and type of system. Location has no impact on process implementation.)
Customer (Not Relevant: Product based development and customization. Customer provide requirements, but has no big impact on process implementation.)
Size (Not Relevant: Product based development and customization. Size has no big impact on process implementation.)
Organizational Structure (Not Relevant: All under the same organizational structure.)
Type of Work: Development and customization works has different schedule and cost focus, which impact the development processes tailorings.
Type of System: Core banking and management system has different quality focus which directly impact the development process tailoring. |
| Sampling Factor Values: |
Development (Type of Work): The software development works for product or platform development, typically use standard development process with minor tailoring.
Customization (Type of Work): The software customization works for specific customer base on existing product or platform, typically apply light implementation on requirement development, system design and integration.
Core Banking (Type of System): The core banking systems require high quality and stability.
Management (Type of System): The management systems require ontime delivery and timely upgrade to fit business changes. |
| Subgroups: |
DEV-CORE: The core banking system development projects.
19 People, 1 Basic Units
– Development
– Core Banking
DEV-MGT: The management system development projects.
15 People, 1 Basic Units
– Management
– Development
CUST-CORE: The customization projects base on core banking product or platforms.
78 People, 24 Basic Units
– Customization
– Core Banking
CUST-MGT: The customization projects base on management system products or platforms.
30 People, 5 Basic Units
– Management
– Customization |