| Sampling Factors: |
Location (Not Relevant: Only one location.)
Customer (Not Relevant: Customers are from the same domain and the projects are not controlled by customer. Due to the same, customer cannot be considered as factor.)
Size (Not Relevant: All projects are of similar size with respect to duration and effort. Due to the same, size cannot be considered as a factor.)
Organizational Structure: There is a organization structure difference between karvy data management services limited (KDMS) and karvy computershare private limited (KCPL).
Type of Work: Processes followed for development projects are different from that in maintenance projects. |
| Sampling Factor Values: |
KDMS (Organizational Structure): Projects being executed in Karvy Data Management Services Limited
KCPL (Organizational Structure): Projects being executed in Karvy Computershare Private Limited
Development (Type of Work): Development projects being executed across both KDMS and KCPL
Maintenance (Type of Work): Maintenance projects being executed across both KDMS and KCPL |
| Subgroups: |
KDMS-D: Development projects being executed in KDMS
57 People, 9 Basic Units
– KDMS
– Development
KCPL-D: Development projects being executed in KCPL
35 People, 7 Basic Units
– Development
– KCPL
KCPL-M: Maintenance projects being executed in KCPL
14 People, 2 Basic Units
– KCPL
– Maintenance |