| Sampling Factors: |
Location (Not Relevant: There is only one location.)
Customer: Customers are classified according to the degree of knowledge of the processes of the client organization. The method to develop requirements is selected according to the Type of Customer: High Knowledge – User Stories, Medium Knowledge – Use Case, Low Knowledge – Conceptual Model.
Size (Not Relevant: No changes to the processes according to the size of the project.)
Organizational Structure (Not Relevant: All centres in the OU follow the same baseline of processes.)
Type of Work (Not Relevant: Projects are classified according to the degree of knowledge of the client organization. Changes in the processes are implemented according to the Type of Customer.) |
| Sampling Factor Values: |
High Knowledge (Customer): High Knowledge of the processes of the client organization.
Medium Knowledge (Customer): Medium Knowledge of the processes of the client organization.
Low Knowledge (Customer): Low Knowledge of the processes of the client organization. |
| Subgroups: |
User Stories: User Stories are used to develop requirements.
90 People, 7 Basic Units
– High Knowledge
Use Cases: Use Cases are used to develop requirements.
56 People, 4 Basic Units
– Medium Knowledge
Conceptual Model: Conceptual Models are used to develop requirements.
41 People, 3 Basic Units
– Low Knowledge |