| Sampling Factors: |
Location (Not Relevant: There is only one location, all SW is developed at Mexico City.)
Customer (Not Relevant: The OU supports only one customer.)
Size (Not Relevant: The size of all development projects in the OU is similar)
Organizational Structure (Not Relevant: The different areas in the OU follow the same organizational processes, tailoring guidelines are defined according to the Type of Work factor)
Type of Work: The estimation, planning and technical solution processes change according to the type of work: Development and Maintenance |
| Sampling Factor Values: |
Development (Type of Work): New products and new features development.
Maintenance (Type of Work): Corrections to existing products |
| Subgroups: |
Development: New products and features development
114 People, 16 Basic Units
– Development
Maintenance: Corrections to existing products
60 People, 2 Basic Units
– Maintenance |