| Sampling Factors: |
Location (Not Relevant: There is only one application development location in JiNan, China.)
Customer: There are two types of customer. One is for external commercial clients. Another one is internal product research and development based on the organization’s business needs for potential commercial clients.
Size (Not Relevant: Most of project scales are not different. Project implementation processes are same for all project scale.)
Organizational Structure (Not Relevant: Product Research and Development Department is the department responsible for application development services in the organizational unit.)
Type of Work (Not Relevant: All the services delivered are application development services.) |
| Sampling Factor Values: |
External commercial clients (Customer): Project implementation is based on project contract requirements, including application development and customization.
Internal product research and development (Customer): Project implementation is based on the organization’s business needs for potential commercial clients. |
| Subgroups: |
External Client: Project implementation is based on project contract requirements, including application development and customization.
10 People, 2 Basic Units
– External commercial clients
Internal Client: Project implementation is based on the organization’s business needs for potential commercial clients.
15 People, 3 Basic Units
– Internal product research and development |