| Sampling Factors: |
Location (Not Relevant: All software projects and services are directly managed by Decypher Corporate. The location of team members does not effect the implementation of service or development processes.)
Customer (Not Relevant: Customers do not have an effect on the conduct of the software development or service processes.)
Size (Not Relevant: The size of software development projects does not have an effect on the use of the software development process. The size of service teams would have no affect on the implementation of service processes.)
Organizational Structure (Not Relevant: All software projects and services are conducted by Decypher Corporate.)
Type of Work: The type of technical services that can be managed is not constrained. However, the use of the software development process for systems development would require tailoring of the process. |
| Sampling Factor Values: |
Software Development (Type of Work): Use of the software process for the development of hardware/software systems would require tailoring or additional process development.
Technical Service Management (Type of Work): Technical Service Management is appropriate for use to initiate and manage/oversee any technical service. |
| Subgroups: |
Technical Services: Initialization and management/oversight of technical services.
7 People, 1 Basic Units
– Technical Service Management
Software Development: Development of products to customer specifications.
3 People, 1 Basic Units
– Software Development |