| Sampling Factors: |
Location (Not Relevant: Not relevant since all work flows through Baltimore office.)
Customer (Not Relevant: Customers vary, but DTI personal work with the same standard process across all projects and is not relevant.)
Size (Not Relevant: Not Relevant since all projects are similar in size.)
Organizational Structure (Not Relevant: Organizational structure is not relevant as all projects follow the same services standard process. DTI has a very integrated work force where personnel work on all projects from time to time.)
Type of Work: Services Work is performed with the same services standard process for all types of work and the Null type is supplied for the SAS system to allow this Factor as being relevant. |
| Sampling Factor Values: |
Services Group 1 (Type of Work): SG-1 handles all related software services
Null (Type of Work): Null is added to satisfy the needs of the SAS system. |
| Subgroups: |
SG-1: Handles all software services in the organizational unit.
36 People, 3 Basic Units
– Services Group 1 |