| Sampling Factors: |
Location (Not Relevant: The OU operates in multiple cities. However the units operate seamlessly across locations with resource mix from all locations. Hence the location is not considered as a sampling factor.)
Customer (Not Relevant: Projects are broadly based on same set of standard processes and minor differences taken care of by tailoring; Not a critical sampling factor.)
Size (Not Relevant: Size is not used to differentiate how the work is performed. Same set of standard processes are used.)
Organizational Structure (Not Relevant: Organization has two departments which are aligned with type of work. Since type of work is taken as sampling factor, this is not considered as sampling factor.)
Type of Work: Two types of service lifecycle projects are in place. |
| Sampling Factor Values: |
Advise and Implement (Type of Work): advisory and implementation services, spanning executive and technical functions, to help transform legacy IT security programs into proactive, Secure, Vigilant and Resilient.
Managed Services (Type of Work): Managed Services help clients effectively monitor, manage, and measure complex risk and is helping clients respond swiftly to these disruptions by taking bold and innovative measures. |
| Subgroups: |
Advise & implement: The services offered using advise and implement lifecycle.
377 People, 26 Basic Units
– Advise and Implement
Managed Services: Services offered using managed services lifecycle.
253 People, 19 Basic Units
– Managed Services |