- Sampling Summary:
(抽样汇总) -
Sampling Factors: Location (Not Relevant: One location: The software development unit of the organization is located in Monterrey (in the state of Nuevo Leon, Mexico).) Customer: Two types of customer: (1) Internal, (2) External.
Size (Not Relevant: One size: All projects are managed the same way regardless size. The organization uses Scrum, so projects are splitted into sprints. Therefore, size affects duration (number of sprints) but not the way work is performed.)
Organizational Structure (Not Relevant: One division: All projects are under the responsibility of the Software Manager.)
Type of Work (Not Relevant: One type of work: Software development is the only type of work within the scope of this appraisal.)
Sampling Factor Values: Internal (Customer): Internal customers (a high-level manager of HELICON itself). External (Customer): External customers (commercial or government).
Subgroups: Subgroup 1: Development of software products, to be later commercialized as COTS (Commercial-Off-The-Shelf) software products.
9 People, 2 Basic Units
– InternalSubgroup 2: Customization of software products to the particular needs of external customers (commercial or government). These projects have additional legal and contractual steps specific to the customer.
6 People, 2 Basic Units
– External