Deutsche Bank Privat-2013- und Geschäftskunden AG-2013-CMMI3

cmmirz

13年 ago

Sampling Summary： （抽样汇总）

Sampling Factors:	Location (Not Relevant: The location is not a differentiator even locations are in Frankfurt, Essen, and Berlin.) Customer (Not Relevant: The customer is not a differentiator for the service processes.) Size (Not Relevant: Size is not a differentiator for the service processes.) Organizational Structure (Not Relevant: The organizational structure is not a differentiator for the service processes.) Type of Work: Type of work is not a differentiator for the Service processes. The work is to provide the service to analyze objects values for covered bonds. In addition project work ensures best possible quality for service transition.
Sampling Factor Values:	Service Delivery and Project Work (Type of Work): Provide services to analyze an objects value for covered bonds. Projects are performed to change the service processes and/or service systems. No Work (Type of Work): No Work
Subgroups:	OCV services and projects: This is the group of people performing the services to analyze objects value for covered bonds (1 basic unit, 52 people). Projects at OCV to change the service processes and/or supporting Systems (2 basic units, 10 people). 52 People, 3 Basic Units – Service Delivery and Project Work