| Sampling Factors: |
Location (Not Relevant: No influence on the process implementation because all work is done in Wuhan)
Customer: Government business, Transport and air transport, and Financial and insurance
Size (Not Relevant: No influence on the process implementation, because the project team is less than or equal to 20 persons)
Organizational Structure (Not Relevant: No influence on the process implementation because Software Development Dept. is the major development body)
Type of Work (Not Relevant: It”s all similar software development work) |
| Sampling Factor Values: |
GB (Customer): Government business
TAT (Customer): Transport and air transport
FAI (Customer): Financial and insurance |
| Subgroups: |
SG1: Government business
13 People, 2 Basic Units
– GB
SG2: Transport and air transport
23 People, 2 Basic Units
– TAT
SG3: Financial and insurance
8 People, 1 Basic Units
– FAI |