| Sampling Factors: |
Location (Not Relevant: R&D Center is located at Shanghai. It is the only location for R&D services.)
Customer (Not Relevant: All customers are from commercial industry.)
Size (Not Relevant: Project implementation follows process tailoring guideline. There is no specific project size management requirements.)
Organizational Structure (Not Relevant: R&D Center is the single to deliver application implementation services.)
Type of Work: There are two type of projects. One is new implementation. Another one is maintenance. |
| Sampling Factor Values: |
New Implementation Project (Type of Work): Project implementation is from scratch based on customer requirements.
Maintenance Project (Type of Work): Project implementation is based on existing production solution and customer enhancement requirements. |
| Subgroups: |
New Project: New implementation Project
5 People, 1 Basic Units
– New Implementation Project
Maintenance Project: Enhance and maintain existing application.
10 People, 2 Basic Units
– Maintenance Project |