| Sampling Factors: |
Location (Not Relevant: The company is located at the city of Pachuca, Hidalgo. Even though some customers are foreign (residing in another state), most of the work is performed at Pachuca and when necessary the team goes to the customer location. Therefore, the same process is applicable to every project regardless of customer’s location.)
Customer: Projects can be internal (for the company Terrabionic itself) and external (for commercial customers).
Size (Not Relevant: Size affects duration, not the way work is performed.)
Organizational Structure (Not Relevant: All projects are under the supervision of the project manager.)
Type of Work (Not Relevant: The only work performed by the organizational unit is web development.) |
| Sampling Factor Values: |
Internal customer (Customer): The customer is the company AGENCIA DIGITAL TERRABIONIC itself
External customer (Customer): Commercial customers |
| Subgroups: |
Subgroup 1: Internal projects, whose client is AGENCIA DIGITAL TERRABIONIC itself.
2 People, 1 Basic Units
– Internal customer
Subgroup 2: Projects for commercial customers.
4 People, 4 Basic Units
– External customer |