| Sampling Factors: |
Location (Not Relevant: All the projects and products related work is done in the OU in Chengdu.)
Customer (Not Relevant: There is only one governmental customer type in the OU.)
Size (Not Relevant: The product and project team size is about 8 persons and it does not have impact to the processes, procedures and templates used by the teams during the development.)
Organizational Structure (Not Relevant: The Software Department develops all the E-government and MIS soft software products in the OU.)
Type of Work: There are tow work types, All New Development and Maintenance, in the OU, and which both have some impacts to the procedures and templates used by the development teams respectively in the OU. |
| Sampling Factor Values: |
All New Development (Type of Work): The All New Development has some impacts to the procedures and templates used by the development teams in the OU.
Maintenance (Type of Work): The Maintenance has some impacts to the procedures and templates used by the development teams as well in the OU. |
| Subgroups: |
Subgroup A: Work Type-AllNew DEV
19 People, 4 Basic Units
– All New Development
Subgroup B: Work Type-Maintenance
12 People, 2 Basic Units
– Maintenance |