| Sampling Factors: |
Location (Not Relevant: Location is not relevant because it does not impact how the practices are implemented.)
Customer (Not Relevant: The customer is not relevant because it does not impact how the practices are implemented.)
Size (Not Relevant: The size is not relevant because it does not impact how the practices are implemented.)
Organizational Structure (Not Relevant: The organizational structure is not relevant because it does not impact how the practices are implemented.)
Type of Work: Type of work is relevant because it does impact how practices are performed. |
| Sampling Factor Values: |
Software Development (Type of Work): This factor applies to projects that develop and deliver software products.
Helpdesk (Type of Work): This applies to projects that provides help desk support to customers. |
| Subgroups: |
Group 1: This groups includes projects that develop and deliver software projects to customers.
31 People, 1 Basic Units
– Software Development
Group 2: This group applies to projects that provides help desk services.
11 People, 1 Basic Units
– Helpdesk |