| Sampling Factors: |
Location (Not Relevant: All activities are performed in one single location)
Customer (Not Relevant: Although there are different needs according to the customers, internally the customer requests are managed in the same way)
Size (Not Relevant: The size is not affecting the way the processes are implemented. All works are managed in the same way independent on the estimated effort)
Organizational Structure: Although the organization has an unique set of processes to be used, there are two Groups within the Technology Development Department. It will be taking into account in the BU selection.
Type of Work (Not Relevant: For all customers the same activity is performed (custom software development)) |
| Sampling Factor Values: |
Software Development (Organizational Structure): Software Development services group
Network Business Development (Organizational Structure): Network Business Development services group |
| Subgroups: |
SG1: Provide customers with secure and high quality software development services
35 People, 3 Basic Units
– Software Development
SG2: Support platform self-operated & self-investment classic mode custom development
45 People, 4 Basic Units
– Network Business Development |