| Sampling Factors: |
Location (Not Relevant: Only one location – Dongying.)
Customer (Not Relevant: Customers are some manufacturing factories and schools. The OU has developed and maintained two products for these two categories of customer using same set of processes.)
Size (Not Relevant: Project and team size are all relatively small and do not significantly influence process implementation in the OU.)
Organizational Structure (Not Relevant: The OU is a small software development team with people distributed into two product teams. Please refer to the factor “Product Team”.)
Type of Work (Not Relevant: All works of the OU are software development related works that are mainly organized and managed as project.)
Product Team: Staff of the OU are in two relatively stable product teams, and each team responsible for one software product. |
| Sampling Factor Values: |
MMS Team (Product Team): Product team developing and maintaining the Manufacturing Management System.
TMS Team (Product Team): Product team developing and maintaining the Teaching Management System. |
| Subgroups: |
SG1: MMS Team
10 People, 1 Basic Units
– MMS Team
SG2: YMS Team
9 People, 1 Basic Units
– TMS Team |