| Sampling Factors: |
Location (Not Relevant: Not relevant. Single location in scope)
Customer: There are two types of customers. Those that require strict confidentiality in the work done (termed as “Confidential”) and customers where confidentiality is not a primary concern (termed as “General”)
Size (Not Relevant: Not relevant. Size does not have a bearing on the processes implemented)
Organizational Structure (Not Relevant: Not relevant. All projects within a department under a homogeneous process framework.)
Type of Work (Not Relevant: Not relevant. The type of work has no bearing on the processes followed.) |
| Sampling Factor Values: |
G1: General (Customer): General customer
G2: Confidential (Customer): Confidential customers |
| Subgroups: |
G1: General Customers
15 People, 2 Basic Units
– G1: General
G2: Confidential
26 People, 3 Basic Units
– G2: Confidential |