| Sampling Factors: |
Location (Not Relevant: Single location (Beijing))
Customer: Customer types are divided into external customers and internal customers.
Size (Not Relevant: all projects are medium scale projects and project size is between 4-6 people.)
Organizational Structure (Not Relevant: All projects come from Software Development Department.)
Type of Work (Not Relevant: All projects are software development projects.) |
| Sampling Factor Values: |
External customers (Customer): Projects developed for external customers
Internal customers (Customer): Projects developed for internal customers. |
| Subgroups: |
External customers: Projects developed for external customers.
18 People, 3 Basic Units
– External customers
Internal customers: Projects developed for internal customers.
15 People, 3 Basic Units
– Internal customers |