- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: The services operate from multiple locations. However, the underlying processes are not location specific and the way the teams are structured using collaborative work environment across locations. Hence this is not considered as sampling factor.) Customer: The Org process is influenced by customer processes.
Size (Not Relevant: The services offered are similar regardless of size. At the basic level, the services are same regardless of overall engagement size. Hence this is considered as not relevant.)
Organizational Structure (Not Relevant: Account operate under one department. Hence this is not considered as sampling factor.)
Type of Work (Not Relevant: The OU defined focuses only on Services type of work. Same type of work being performed across Basic Units. Hence this is not considered as sampling factor.)
Sampling Factor Values: Zurich Account (Customer): The Service performed for Zurich Account. Other projects (Customer): There are no other projects in the OU.
Subgroups: Zurich Account: Software Application Maintenance and Support services for Zurich account
213 People, 4 Basic Units
– Zurich Account