| Sampling Factors: |
Location (Not Relevant: All projects are developed by teams in the same location: Zhangjiagang, Jiangsu Province.)
Customer: Work is done differently based on type of customer. Two types of customer are identified: government customer and non-government customer.
Size (Not Relevant: Projects are all small in size — less than 10 people.)
Organizational Structure (Not Relevant: All projects are from the same division of the organization — the Technology Department.)
Type of Work (Not Relevant: All projects are of the same type: new development.) |
| Sampling Factor Values: |
government customer (Customer): Projects are developed for government, mostly are agencies related to customs and ports.
non-government customer (Customer): Projects are developed for commercial and private companies. |
| Subgroups: |
government projects: projects that are of the government customer type
22 People, 5 Basic Units
– government customer
non-government projects: projects that are of the non-government customer type
6 People, 2 Basic Units
– non-government customer |