| Sampling Factors: |
Location (Not Relevant: All projects are performed at the same site (SP))
Customer: Customers are internal or external
Size (Not Relevant: Size does not have influence on process being followed by Projects)
Organizational Structure (Not Relevant: Operational Area)
Type of Work (Not Relevant: Only software development in scope) |
| Sampling Factor Values: |
Internal (Customer): Areas of e-val
External (Customer): Market of e-val (external customers, such as Citibank and LSITec) |
| Subgroups: |
SG-01: Internal customers
10 People, 3 Basic Units
– Internal
SG-02: External customers
17 People, 6 Basic Units
– External |