| Sampling Factors: |
Location (Not Relevant: All developments are done in Tianjin, Software development department.)
Customer (Not Relevant: All customers are in the medical industry.)
Size (Not Relevant: All applications are about same size.)
Organizational Structure (Not Relevant: All developments are done in the software development department.)
Type of Work: New development and maintenance types. |
| Sampling Factor Values: |
New Development (Type of Work): Develops new applications
Maintenance (Type of Work): Maintains existing applications |
| Subgroups: |
SG-1: New applications development
8 People, 2 Basic Units
– New Development
SG-2: Maintenance of existing applications
6 People, 2 Basic Units
– Maintenance |