| Sampling Factors: |
Location (Not Relevant: OU performs its activities from Mumbai and Chandigarh development facilities however there are no location specific processes. OU is governed with a common set of processes hence no significant process variation across locations.)
Customer (Not Relevant: OU provides services to its internal operations team and there is no customer specific process tailoring or variation required.)
Size: Different size for development life cycle projects i.e. Large and Mini has a bearing on process execution.
Organizational Structure (Not Relevant: OU operates as a single unit within the organization. There are no separate processes or process variation within OU based on internal structure.)
Type of Work: Different life cycle activities i.e. development and maintenance has a bearing on process execution. |
| Sampling Factor Values: |
Large (Size): These are the large development projects where the estimated coding effort is more than 180 hrs. These follow the large life cycle as defined in QMS.
Mini (Size): These are the small development projects where the estimated coding effort is less than 180 hrs. They follow the tailored life cycle as defined in QMS.
Development (Type of Work): These are the development projects which involves development of new functionality. These cover both large and mini lifecycle projects.
Maintenance (Type of Work): All the client requests for maintenance which follows SMLC (Software Maintenance Life Cycle) lifecycle as defined in QMS are part of this type. |
| Subgroups: |
G1: These are the development projects where the estimated coding effort is more than 180 hrs. These follow the detailed life cycle as defined in QMS.
54 People, 7 Basic Units
– Large
– Development
G2: These are the projects where the estimated coding effort is less than 180 hrs. This is a tailored version of large development life cycle.
8 People, 2 Basic Units
– Development
– Mini
G3: These are the enhancement requests, with estimated coding effort less than 40 hrs which follows SMLC (Software Maintenance Life Cycle)
104 People, 9 Basic Units
– Maintenance |