| Sampling Factors: |
Location (Not Relevant: This is a single location appraisal)
Customer: Two types of customers (Internal & External)
Size (Not Relevant: All projects are similar size)
Organizational Structure: R&D Department (for Internal customer projects), Technology Department (for External customer Projects )
Type of Work (Not Relevant: No difference in process due to type of work) |
| Sampling Factor Values: |
Internal (Customer): Internal Projects of R&D Department
External (Customer): External projects
R&D Department (Organizational Structure): Projects at R&D department
Technology Department (Organizational Structure): Projects at Technology Department |
| Subgroups: |
SG1: Internal customer projects at R&D Department
18 People, 6 Basic Units
– Internal
– R&D Department
SG2: External Customer projects at Technology Deparment
53 People, 8 Basic Units
– Technology Department
– External |