| Sampling Factors: |
Location (Not Relevant: All projects are in Beijing.)
Customer (Not Relevant: Projects use the same processes whatever customer.)
Size (Not Relevant: Projects has similar size.)
Organizational Structure (Not Relevant: Only one unit (Project Research and Development Department).)
Type of Work: 1. New product development 2. Maintenance |
| Sampling Factor Values: |
New product development (Type of Work): New product development
Maintenance (Type of Work): Maintenance |
| Subgroups: |
New product development: New software products developed by the company.
12 People, 2 Basic Units
– New product development
Maintenance: Projects for maintenance upgrade.
11 People, 2 Basic Units
– Maintenance |