| Sampling Factors: |
Location (Not Relevant: A single location for software development is located in Changsha. All projects will be selected from this single site)
Customer (Not Relevant: This organization has two kinds of commercial customers; it provides customized products to specified customer (HPA, a US company) and general products to non- specified domestic customers. ‘Type of work’ defines the range of customers served by the company. Defining subgroups using ‘customer’ would be redundant with this sampling factor)
Size (Not Relevant: As all development are a similar size, the same process is used to carry out work)
Organizational Structure (Not Relevant: The applications are developed in R&D Center under the same sponsor)
Type of Work: The projects can be divided into Customized project and Product development project |
| Sampling Factor Values: |
Customized Project (Type of Work): the system is developed for and sponsored by a specified customer
Product Development Project (Type of Work): the system is developed and sponsored by the organization itself |
| Subgroups: |
G_Cust: The system is developed for and sponsored by a specified customer
13 People, 3 Basic Units
– Customized Project
G_Prod: The system is developed and sponsored by the organization
9 People, 2 Basic Units
– Product Development Project |