| Sampling Factors: |
Location (Not Relevant: No effect on implementation.)
Customer (Not Relevant: No effect on implementation.)
Size (Not Relevant: No effect on implementation.)
Organizational Structure (Not Relevant: No effect on implementation.)
Type of Work: There are major requests and minor requests based on estimated effort or estimated schedule. |
| Sampling Factor Values: |
Major request (Type of Work): It is a maintenance request with an estimated effort greater than 180 person-hours or greater than 30 calendar-days.
Minor request (Type of Work): It is a maintenance request with an estimated effort less than 180 person-hours and less than 30 calendar-days. |
| Subgroups: |
Major request: It is a maintenance request with an estimated effort greater than 180 person-hours or greater then 30 calendar-days.
80 People, 5 Basic Units
– Major request
Minor request: It is a maintenance request with an estimated effort less than 180 person-hours and less then 30 calendar-days.
80 People, 6 Basic Units
– Minor request |