| Sampling Factors: |
Location (Not Relevant: Not Relevant: All the application are developed at one location (Beijing))
Customer (Not Relevant: Not Relevant: Work is performed not differently regardless of customers)
Size (Not Relevant: Not Relevant: Work is not performed differently based on the size of the basic unit or support function)
Organizational Structure (Not Relevant: Not Relevant: All the application are developed in the Technology Department)
Type of Work: Work is performed differently depending on the type of work – R&D projects and Maintenance Products |
| Sampling Factor Values: |
R&D Projects (Type of Work): Customization of the software to meet the specific needs of the client in question
Maintenance Products (Type of Work): Development of additional features and functions to the company’s main product based on feedback from marketing as well as the end users/clients. |
| Subgroups: |
R&D Projects: Customization of the software to meet the specific needs of the client in question.
20 People, 4 Basic Units
– R&D Projects
Maintenance Products: Development of additional features and functions to the company’s main product based on feedback from marketing as well as the end users/clients.
14 People, 3 Basic Units
– Maintenance Products |