| Sampling Factors: |
Location (Not Relevant: eSTSi has multiple locations but the processes are executed the same regardless of location)
Customer (Not Relevant: There is just one type of customer, Federal government)
Size (Not Relevant: Project size does not impact how processes are implemented)
Organizational Structure (Not Relevant: eSTSi is a flat organization despite being in multiple locations)
Type of Work: Software development is a key concern while service support is less important
Type of Contract: When eSTSi is prime, it controls the processes. When eSTSi is a subcontractor, it follows the prime’s processes |
| Sampling Factor Values: |
Development (Type of Work): Software development contract work
Service (Type of Work): Non-development support related to non-technology needs
Prime (Type of Contract): eSTSi is the prime on the contract
Subcontract (Type of Contract): eSTSi works with other contractor which is the prime on the contract |
| Subgroups: |
Prime Development: Software development contracts where eSTSi is the prime contractor
13 People, 1 Basic Units
– Development
– Prime |