ESquare System & Technologies Private Limited-2019-CMMI3

cmmirz

7年 ago

Sampling Summary： （抽样汇总）

Sampling Factors:	Location (Not Relevant: Ways of working doesn’t differs on the basis of location as it has only one location of operation.) Customer (Not Relevant: Ways of working doesn’t differs on the basis of customers as all follow the same processes.) Size (Not Relevant: Ways of working doesn”t differs on the basis of size as all are mid size projects and service desk work with similar ticket volume.) Organizational Structure (Not Relevant: All projects falls under the same hierarchy of the organization structure, so there is no difference in ways of working.) Type of Work: The organization provides both Software Development and IT Service Delivery.
Sampling Factor Values:	Software Development (Type of Work): Software development based on customer requirements. IT Service Delivery (Type of Work): Service delivery for client as a managed IT infrastructure and end user computing service desk and query resolution.
Subgroups:	SD: Software development based on customer requirements and designed and developed for web based applications 23 People, 3 Basic Units – Software Development ITSD: Service delivery for client as a managed IT infrastructure and end user computing service desk and query resolution. 17 People, 3 Basic Units – IT Service Delivery