eTRANSERVICES Corp.-2018-CMMI3

CMMI认证查询 cmmirz 3年前 (2018-02-12) 157次浏览 0个评论
Organization Name:
(组织名称)
eTRANSERVICES Corp.
Organizational Unit:
(组织单位)
IT Services and Service Desk
Maturity Level:
(成熟度)
Maturity Level 3
Appraisal End Date:
(评估结束日期)
Feb 13, 2018
Lead Appraiser:
(主任评估师)
Tumu Satish Kumar
Sponsor:
(发起人)
Chris Beckford
Sampling Summary:
(抽样汇总)
Sampling Factors: Location (Not Relevant: All projects in the OU are operating form only one location, i.e. Fredericksburg, VA, USA)
Customer (Not Relevant: The process followed within is subgroup for all customers is similar (standard organizational process is followed) and is not changing. The customers in each subgroup is similar in nature)
Size (Not Relevant: All projects / work units in the OU are of small in size and the process followed is similar across all projects)
Organizational Structure (Not Relevant: The organization is small and is having a flat structure and the process followed is not influenced by the structure)
Type of Work: There are 2 types of basic units in OU: AMO services and Service Desk (Help Desk) services .The process followed is slightly influenced by type of basic unit
Sampling Factor Values: AMO (Type of Work): AMO services
SD (Type of Work): Service Desk services
Subgroups: eTRANAMO: Subgroup consisting of AMO services basic units
5 People, 1 Basic Units
– AMO
eTRANSD: Subgroup consists of Service Desk (Help Desk) services
2 People, 1 Basic Units
– SD

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