- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: Only one location: Jiaxing) Customer: Internal customer and external customer.
There are some differences in the project execution process, such as requirement development, product delivery and acceptance.
Size (Not Relevant: All projects have similar size (less than 8 people per project).)
Organizational Structure (Not Relevant: All projects are within the OU.)
Type of Work (Not Relevant: The main work is software product development.)
Sampling Factor Values: Internal Customer (Customer): The internal customer is the product operation team of the company. External Customer (Customer): The external customers are mainly some departments of the ministry of communications in Jiaxing.
Subgroups: Internal Customer Project (ICP): The own products are updated based on the needs of internal customer (Product operation team).
12 People, 2 Basic Units
– Internal CustomerExternal Customer Project (ECP): Develop customized products for external customers according to their needs.
14 People, 2 Basic Units
– External Customer