| Sampling Factors: |
Location (Not Relevant: Not relevant. All placed in Beijing.)
Customer (Not Relevant: Not relevant. Products delivered to same kind of clients.)
Size (Not Relevant: Not relevant. OU uses the same set of processes no matter the software product size. Software products initiatives are treated the same way. It depends on type of work rather than size.)
Organizational Structure (Not Relevant: Not relevant. Personnel are part of R&D department.)
Type of Work: 1.New product development 2.Maintenance |
| Sampling Factor Values: |
NPD (Type of Work): New product development
Maintenance (Type of Work): Software products maintenance |
| Subgroups: |
npd: New product development
21 People, 2 Basic Units
– NPD
Ma: Software product maintenance
21 People, 2 Basic Units
– Maintenance |