| Sampling Factors: |
Location (Not Relevant: The factor is determined as not affected, because all projects are located in Hangzhou.)
Customer: A) Data Management Departments in Hospitals. B) Medical Departments in Hospitals.
Size (Not Relevant: The factor is determined as not affected, because all active projects are in Medium class.)
Organizational Structure (Not Relevant: The factor is determined as not affected because all projects are performed by R&D Center. There is no subsidiary department in R&D Center.)
Type of Work (Not Relevant: The factor is determined as not affected, because only the software development projects are included in the appraisal.)
Project Types: A) New Development. B) Upgrading. |
| Sampling Factor Values: |
Data Management Departments in Hospitals (Customer): HDMS are for the customers of Data Management Department in hospitals. The system are more focused on data structure and used by management staffs. The processes of REQM, RD, TS, PI and VAL might differ.
Medical Departments in Hospitals (Customer): HBMS are for the customers of Medical Departments in hospitals. HBMS will be more focused on the UI and workflow design and used by medical staffs.
New Development (Project Types): The projects develop new software product.
Upgrading (Project Types): The projects add new functions of existing software. The processes of RD, TS, PI, REQM and QPM will differ. |
| Subgroups: |
SG 1: New development projects for Medical department.
46 People, 4 Basic Units
– Medical Departments in Hospitals
– New Development
SG 2: System upgrading projects for Medical department.
44 People, 4 Basic Units
– Medical Departments in Hospitals
– Upgrading
SG 3: New development projects for Data management department.
46 People, 4 Basic Units
– Data Management Departments in Hospitals
– New Development |