| Sampling Factors: |
Location (Not Relevant: No influence on the process implementation because all work is done in Wuhan)
Customer (Not Relevant: No influence on the process implementation because of only water industry customers)
Size (Not Relevant: No influence on the process implementation, less than or equal to 10 members)
Organizational Structure (Not Relevant: No influence on the process implementation because R&D Department is the only one which has developing projects in the OU)
Type of Work (Not Relevant: Only software development)
Type of Product: Payment Collection Management System, Installation Application Management System, and Production Scheduling System. |
| Sampling Factor Values: |
PCM (Type of Product): Payment Collection Management System
IAM (Type of Product): Installation Application Management System
PS (Type of Product): Production Scheduling System |
| Subgroups: |
SG1: Providing search and development for Payment Collection Management Service
15 People, 4 Basic Units
– PCM
SG2: Providing search and development for Installation Application Management
20 People, 5 Basic Units
– IAM
SG3: Providing search and development for Production Scheduling System
12 People, 3 Basic Units
– PS |