| Sampling Factors: |
Location (Not Relevant: All the projects and products related work is done in the OU in Beijing.)
Customer: There are two types of clients, internal users and banking clients, in the OU, which both client types have some impacts to the procedures and templates used by the product teams respectively in the OU.
Size (Not Relevant: All the teams are made up of 6 to 8 persons and the team size has no impact to procedures and templates used by teams.)
Organizational Structure (Not Relevant: The Development Department is the main development body that develops financial MIS and embedded application products in the OU.)
Type of Work (Not Relevant: The OU only develops software products.)
Product Type: There are two product types, financial MIS and embedded application, developed in the OU, which both have some impacts to the procedures and templates used by the product teams respectively in the OU. |
| Sampling Factor Values: |
Internal Users (Customer): The internal users have some impacts to the procedures and templates used by the product teams in the OU.
Banking Clients (Customer): The banking clients have some impacts to the procedures and templates used by the product teams as well in the OU.
Financial MIS (Product Type): The financial MIS product type has some impacts to the procedures and templates used by the product teams in the OU.
Embedded Application (Product Type): The embedded application product type has some impacts to the procedures and templates used by the product teams respectively in the OU. |
| Subgroups: |
Subgroup A: ClientType-InternalUser/ProdType-FinancialMIS
14 People, 2 Basic Units
– Internal Users
– Financial MIS
Subgroup B: ClientType-BankClients/ProdType-FinancialMIS
26 People, 4 Basic Units
– Financial MIS
– Banking Clients
Subgroup C: ClientType-InternalUser/ProdType-EmbeddedAPP
7 People, 1 Basic Units
– Embedded Application
– Internal Users |