| Sampling Factors: |
Location (Not Relevant: The same location, Seoul)
Customer: Customers are external and internal.
Size (Not Relevant: All projects size are similar.)
Organizational Structure (Not Relevant: All projects are complying with the same standard development process.)
Type of Work (Not Relevant: All projects are the same type of development works.) |
| Sampling Factor Values: |
External (Customer): External financial industry customers
Internal (Customer): Internal customers |
| Subgroups: |
External: External financial industry customers
31 People, 5 Basic Units
– External
Internal: Internal customers
16 People, 3 Basic Units
– Internal |