| Sampling Factors: |
Location (Not Relevant: Work is performed in Bogotá, Colombia.)
Customer (Not Relevant: Work is performed same way for Fiserv Colombia customers.)
Size: Three different sizes (hour’s effort).
Organizational Structure (Not Relevant: The organizational process is the same intro the OU.)
Type of Work (Not Relevant: Maintenance for CMS product.) |
| Sampling Factor Values: |
Large (Size): Effort >=800 hours
Medium (Size): 200 <= effort=””><>
Small (Size): Effort < 200=””> |
| Subgroups: |
S1-Large: Effort >=800 hours
10 People, 4 Basic Units
– Large
S2-Medium: 200 <= effort=””><>
9 People, 8 Basic Units
– Medium
S3-Small: Effort < 200=””>
8 People, 5 Basic Units
– Small |