- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: There is only one location in Bhopal included in appraisal scope)
Customer: There are 3 types of customer verticals – education,e governance, e commerce
Size (Not Relevant: There is no differentiation in processes by size)
Organizational Structure (Not Relevant: There is one uniform organization structure)
Type of Work: There are two types of work – new development and enhancementsSampling Factor Values: education (Customer): customers related to education certical
e governance (Customer): customers related to egovernance vertical
ecommerce (Customer): Customers related to ecommerce verticals
New Development (Type of Work): basic units involving new development
enhancements (Type of Work): basic units involving enhancementsSubgroups: SG1: education and new development
10 People, 2 Basic Units
– education
– New Development
SG2: education and enhancements
10 People, 2 Basic Units
– enhancements
– education
SG3: egovernance and new development
20 People, 4 Basic Units
– e governance
– New Development
SG4: egovernance and enhancements
8 People, 1 Basic Units
– enhancements
– e governance
SG5: e commerce and enhancements
9 People, 1 Basic Units
– ecommerce
– enhancements
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