| Sampling Factors: |
Location (Not Relevant: Location has no effect in the way that the activities are performed due that they are performed in one single location at the Organization at Central Offices in Nanhai District, Nanhai District, Foshan, China)
Customer: There are two main types of customer that influences the way of work with the processes, Business Customers and Governmental Customers
Size (Not Relevant: Most of the projects are small and medium projects with no relevant influence in the way the process are used within the organizaton)
Organizational Structure (Not Relevant: The organizational Unit is a small organization under a unique general manager where Organizational Structure do not impact on how work is performed)
Type of Work: There are 2 different lifecycle models used in the organizational unit: Waterfall and Iterative, and project works with some variants in terms of these 2 lifecycle models |
| Sampling Factor Values: |
Business customers (Customer): Project requirements come from the business field
Government customers (Customer): Project requirements come from the field of government administration
Waterfall (Type of Work): Software Development or maintenance Projects using waterfall software life cycle.
Iterative (Type of Work): Software Development or maintenance Projects using iterative software life cycle. |
| Subgroups: |
Government Waterfall: Project requirements come from the field of government administration and using waterfall software life cycle.
7 People, 2 Basic Units
– Government customers
– Waterfall
Bussines Waterfall: Project requirements come from the business field & using waterfall software life cycle.
14 People, 4 Basic Units
– Waterfall
– Business customers |